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NHS South Essex
Phoenix Court
Christopher Martin Road
Basildon
Essex
SS14 3HG
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Tel: 01268 705000
Fax: 01268 705100
Email : see-pct.pals@nhs.net

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PALS (Patient Advice and Liaison Service)

Contact PALS on 0800 5879159 or email see-pct.pals@nhs.net

PALS is here to help when you need advice and have concerns or don't know where to turn.

PALS is a completely confidential service, and can help if you:
  • are unhappy with the service you have received but do not necessarily wish to make a formal complaint
  • need advice or have concerns but are unsure who to speak to
  • would like to be put in touch with voluntary support, advocacy services or need information on other NHS services
  • feel the PCT could learn from your experiences of using its services

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