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Occupational Therapy (integrated), Wheelchair and Equipment Services

 
‘Assisting individuals to live as independently as possible in their own home through improved function and quality of life’.
 
The Integrated Occupational Therapy, Wheelchair and Equipment Service is unique in its set up due to the following particular strengths:
 
  • co-location of services
  • robust logistics infrastructure
  • specialist assessment and equipment skills and professional knowledge base
  • speedy assessment for critical needs
  • integrated approach
  • high level of recycling of equipment
  • overall quality of service
 
Integrated occupational therapy (OT) team
 
 
The services we provide:
  • Providing assessment, advice and rehabilitation as appropriate for south east Essex residents who have a physical condition or disability.
  • Assessing clients’ functional needs in their home environment, providing and/or recommending appropriate equipment and adaptations to meet their needs. Maximising independence in the performance of activities of daily living.
  • Enabling clients to stay in their home, or their preferred place of care, through rehabilitation in community based settings.
  • Preventing hospital admission for non-acute medical conditions, and facilitation of discharge.
  • Following up and reviewing equipment, adaptations and treatment to ensure they continue to meet an individual’s needs.
  • Assessment, instruction and training of clients and carers in the safe and appropriate use of equipment.
  • Minimising any potential risks identified during assessment, e.g. moving and handling, mobility.
  • Providing case management where appropriate to co-ordinate care for clients.
  • Providing telephone advice and training for carers and other professionals.
 
Who provides the service?
  • Occupational therapists
  • Specialist senior practitioners
  • Occupational therapy technicians and assistants
  • Screening officers
  • Administrative support staff
 
Where our services are provided:
  • Southend Integrated Resource Centre (core office function and referral access)
  • Clients’ homes
  • Community settings
 
Who can access our service?
This service is provided to adults residing in south east Essex - except for OT reviews and social care which is provided to adults and children residing in the borough of Southend.
 
 
How do patients access our service?
Referrals are accepted from:
  • GPs
  • Hospital consultants
  • District nurses
  • MacMillan nurses
  • Self
  • Care agency workers
  • Occupational therapists
  • Physiotherapists
  • Social workers
  • Out of area hospitals
  • Private hospitals
 
All new referrals are screened by the duty team in order to ensure the appropriateness of the referral and to determine whether the client meets the criteria for assessment/intervention.   Assessments, rehabilitation and training take place in the community, e.g. home, primary care centres and care homes.
 
The information obtained is used to prioritise the needs of the client. Needs are prioritised according to the current Fair Access to Care Eligibility Criteria (FACS) adopted by the Local Authority. Health authority criteria has been incorporated into FACS to provide equitable access to the service.
 
 
Specialist equipment available to assist our care:
  • IT equipment, access to integrated IT networks across health and social care
  • Assessment equipment, eg moving and handling, basic stock (cutlery, minor bathing aids)
  • Access to additional standard and specialist assessment equipment, including Telecare
  • Plinth
  • Weighing scales
 
How to contact us:
 
Southend Integrated OT, Wheelchair and Equipment Service
South East Essex Primary Care Trust
Southend Integrated Resource Centre
Unit 8, The Forum, Coopers Way
Temple Farm Business Park
Southend-on-Sea, Essex SS2 5TE
 
Tel:        01702 442128
  
 
Wheelchair Service
 
The service we provide:
  • A comprehensive service to clients with long term mobility problems through the provision of wheelchairs and buggies including; standards, lightweight, electrically powered indoor or indoor/outdoor powered wheelchairs.
  • Equipment to maintain pressure care and posture in the wheelchair or buggy.
  • Education for clients in wheelchair skills, including the safe and appropriate use of electric wheelchairs.
  • Education for clients and carers on postural management.
  • Scrapping and disposing of old, faulty or dangerous equipment, complying with Medicines and Healthcare Regulatory Agency guidelines.
  • Education for clients and carers on maintenance of their pressure care.  Service and maintenance, including planned preventative maintenance of equipment already supplied.
  • Providing specially modified equipment not commercially available to meet individual client needs.
  • Providing custom made contoured seating for clients with advanced postural deterioration.
  • Providing training for clinicians external to the service to enable them to prescribe basic equipment.
  • Undertaking regular assessment and review clinics at special schools in the area in order to monitor the development and resultant needs of children with complex physical and cognitive disabilities, who have equipment supplied by the service.

 

Who provides the service?
  • occupational therapists and occupational technicians 
  • rehabilitation engineers
  • specialist seating staff
  • clerical support
  • approved repairers, (delivery, collection, maintenance)
 
Where our services are provided:
  • Southend Integrated Resource Centre – assessment clinics available on premises. Specialist seating is carried out at Disabled Seating Centre at Harold Wood Hospital.
  • Majority of assessments undertaken in clients’ homes, some at special schools.
  • Some clinics undertaken at hospital and regional spinal injuries centres.
  • Workshop for production of specialist bespoke postural seating adaptations.
 
Who can access our service ?
The service is open to clients of any age group in south east Essex with a long-term mobility problem who require the use of a wheelchair at least 4 times a week. The service works to a criteria based on priority bandings which applies to all new referrals, reassessments and service intervention. The service is not provided to residential care homes for ‘transit’ (attendant propelled) chairs, unless the user is able to self propel. At present, the service does not include short-term loans (under 6 months). The priority bandings are as follows:
 
Critical need – There is a critical risk to independence, health, safety, survival and vital personal and social relationships
 
Substantial need – There is a substantial risk to independence, health, safety, well being and social role.
 
 
The service does not include the provision of equipment for minimal outdoor use, attendant operated powered outdoor wheelchairs, wheelchair cushions for comfort only.
 
How do clients access our service?
 
Referrals are accepted from GPs, health care professionals and therapists.
 
 
Specialist equipment available to assist our clients:
  • Wheelchair and accessories stock
  • Pressure relieving cushions
  • Plinth
  • Weighing scales
  • Disabled toilet and shower facilities
  • Industrial sewing machine and accessories
  • Appropriate hoisting equipment
  • IT systems, including specific programmes for asset-tracking, etc.
 
In addition to the above, major equipment currently used by the Disabled Seating Centre at Harold Wood Hospital, and DGT, our approved repairers.
 
How to contact us:
 
Southend Integrated OT, Wheelchair and Equipment Service
South East Essex Primary Care Trust
Southend Integrated Resource Centre
Unit 8, The Forum, Coopers Way,
Temple Farm Business Park
Southend-on-Sea, Essex SS2 5TE
Tel:        01702 442145
 
Equipment and Adaptations Service
 
The services we provide:
We provide the best possible service to the clients who use the service and its commissioners, by:
 
§            Supporting hospital discharges with timely delivery of equipment
§            Supporting independent living with timely deliveries of equipment and adaptations
§            Undertaking new provision in accordance with Fair Access To Care (FACS) eligibility criteria
§            Collecting and recycling equipment that is no longer being used
§            Maintaining/repairing/replacing equipment already supplied as and when required
 
Who provides the service?
 
  • technicians
  • clerical support/customer services function
  • store persons
  • drivers/fitters
 
Where our services are provided:
Currently, the service has fully fitted and equipped offices and a warehouse in the Southend Integrated Resource Centre. Our staff work with clients within the community.
 
 
Who can access our service
Adults and children residing within Southend-on-Sea Borough Boundaries, and who have been assessed as eligible for the service.
 
 
How do clients access our service?
 
All requests for equipment and/or adaptations come via health or social care professionals, who have made an assessment of the individual’s needs and subsequently prescribed equipment and/or adaptations to meet those needs.
 
Requests are currently received via fax, however, the service will shortly be launching on-line ordering to speed up access.
 
Specialist equipment available:
  • forklift trucks
  • Turbex and compressor unit
  • collection and delivery vans
  • building materials, incl. skips
  • IT equipment, networked across health and social care
 
How to contact us:
 
Southend Integrated OT, Wheelchair and Equipment Service
South East Essex Primary Care Trust
Southend Integrated Resource Centre
Unit 8, The Forum, Coopers Way
Temple Farm Business Park
Southend-on-Sea, Essex SS2 5TE
 
Tel:        01702 442133
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